FAQ

Ordering

 All orders from sale events are ready to ship within 1-2 business days. Sale items are final sale - please read product description and sizing information thoroughly before pulling the trigger. If you're unsure of sizing or have questions regarding fit or wear, hit us up! We'd be happy to help you - shoot us a DM on instagram or send Karyn an email at info@siggiclothier.com.

Shipping

All orders are beautifully packaged and shipped with or without tracking and cost is calculated at check out. You can estimate the cost of your order by going through to checkout before payment transaction is completed :) Purchases over $150 enjoy free shipping in Canada and continental US (automatically applied at check out).

If you are local to Winnipeg and prefer to pick up your order, use code LOCAL at checkout to bypass the shipping expense.

Do you ship internationally?
Yes! Rates are calculated at check out.

You had me at "beautifully packaged." Does this mean you gift wrap orders?

Yes, we can certainly wrap your order extra special if it's being sent as a gift. Leave us instructions at checkout and we can include a lovely handwritten note for the lucky gal or guy to receive the parcel.

Returns & Exchanges

I ordered the wrong size! Can I exchange for the size I need?
If you’re unsure about sizing or in between sizes we encourage sizing up for kids. For Siggi Woman, details of measurements are available on each product page though if you're unsure what size would suit you best, give us a shout! We're available through Instagram DM and email. We will gladly exchange unwashed, unworn pieces for the correct size if available (do note, sale items are final). Every garment is constructed by a team of professional seamstresses and thoroughly inspected before it is sent out. If you encounter any issue with your order please email us here and we will get back to you in a jiffy!

 

Garment care

Keep it simple. Wash in cold water by hand or gentle cycle, line dry. Ok, we get it. Doing laundry isn't fun like those old-timey musical motion pictures make it out to be. The occasional tumble dry on a low setting is fine in a pinch - expect the garment to shrink a bit though. We can all agree that crisp smell from fresh clothes off the line is indeed a pleasant one. You can also find specific fibre content and care instructions on each garment's product page.

Linen garments can be spot cleaned with mild detergent and warm water until they are truly ready for a machine wash on cold setting. Hang to dry and iron hot if needed.

 

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